Support

Codic — gocodic.com

Need help? Email support@gocodic.com. We aim to reply within 1–2 business days. Please include your device model, iOS version, the app name, and a short description (and screenshots if relevant).

Common questions

How do I cancel or manage my subscription?

Subscriptions are billed by Apple. Open iOS Settings → tap your name → Subscriptions, select the app, and cancel or change your plan. Cancel at least 24 hours before renewal to avoid the next charge. Note: deleting the app does not cancel a subscription.

How do I get a refund?

Refunds are handled by Apple, not by us. Visit reportaproblem.apple.com, sign in, and request a refund for the purchase.

Where is my data stored? Is it private?

Your data stays on your device (and your own iCloud if you enable it). We have no servers and cannot see your content. See our Privacy Policy.

I restored to a new phone — how do I get my purchase back?

Open the app, go to Settings, and tap Restore Purchases while signed in with the same Apple ID used for the original purchase.

I lost data / the app isn't working

Make sure the app and iOS are up to date, and that you've granted the permissions the feature needs (iOS Settings → the app). If the problem continues, email us with details and we'll help.

Legal

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Codic · Paterson, NJ, USA